Billing FAQ

Mail Disruptions

How to pay your bill if your mail service is disrupted

Have questions about how a potential Canada Post Strike/Lockout will affect your Town of Edson account? The following is some important information that will help you manage your account and pay your bill if postal service is disrupted.  

See our frequently asked questions.

Keep things up to date with electronic billing

Sign up for e-billing to keep up with your payments and avoid late charges in the event of a disruption in Canada Post service.

With e-billing you will be emailed a copy of your bill with the same information as the paper copy. This includes your bill amount, due date and summary of usage.

Choose a payment option to suit your needs

The Town of Edson offers a number of options for payments of tax and utility bills.

Frequently Asked Questions

Am I still responsible for my bill and payments even if mail delivery service is disrupted?

Yes. There are many options available to help you keep your account up-to-date. Please keep in mind that you will still be responsible for making regular payments if mail service is disrupted.  

I haven’t received my bill. How can I find out the amount owing?

Please call the Town Office at 780-723-4401 for billing information or to sign up for e-billing.

How do I know when my bill is due?

Your billing schedule occurs at regular monthly intervals. You can check your previous statement for information about the billing date.

What happens if I pay my bill late?

We’re available to work with you during this time to provide payment options to help keep your account up-to-date and avoid late charges. Choose from available billing and payment options to best suit your needs.

If you have concerns about charges on your account, please contact the Town Office at 780-723-4401.

Can I cancel electronic billing once mail service resumes?

Please call the Town Office to make any changes to your utility or tax accounts.