Protective Services


In the event of an emergency call 9-1-1 for Fire, Police, or Ambulance.

9-1-1 Centre

The 911 emergency centre provides a one-call system for all emergencies (Fire, Ambulance and Royal Canadian Mounted Police).


The Town of Edson along with Hinton and Yellowhead County have partnered to provide a state-of-the art 911 dispatch centre.

Yellowhead County 911 Centre receives approximately 850 9-1-1 calls per month and dispatches for 8 Yellowhead County Fire Stations and the towns of Edson and Hinton.

HEY 2-1-1 Directory Service

Getting to know a new area can be tricky. So can seeking out resources you haven’t ever had occasion to use before, or finding your way as a young adult. Even harder is finding yourself in a situation where you need a little help, but don’t know where to turn. A new service offered by a coalition consisting of Hinton, Edson and Yellowhead County municipalities is aiming to make it all a little easier.

HEY211 is an easy to use, always available directory service now available in the West Yellowhead. Simply dialing 2-1-1 from any phone line in the area, land or cellular, will connect you with a live operator who is there to help you. Also available through this new service is a 24-hour anonymous chat service, and an online directory. The service is accessible to teletype devices, and offers support for many languages.

To find out more about HEY211, check out the 211 website.